invalid_reset_link
Docs version v1 (main)Nauthera is pre-1.0, in a design-partner program
The password-reset link is unknown, expired, used or another organization's (400).
Meaning
POST / refuses a token it does not hold for this
organization: one that expired (auth.), was already used,
belongs to another organization, or was never issued. The answer is the same for
each.
Impact
The user cannot set a new password with this link. It is expected for an old email or a link clicked twice, including by a mail scanner that opened it first.
Diagnosis
Look the request id up on the Troubleshooting page. The refusal is recorded as
auth. with reason invalid_token and cause
reset_link_unknown.
Mitigation
- As a user: ask for a new link from "Forgot password" and use the newest email.
- As an operator: if links expire before users reach them, lengthen
auth..password_ reset. validity
Escalation
Escalate when a freshly sent link is refused on first use. Open an issue with the request id and the server version. Never attach the link or its token.
Problem code runbooks · Generated from internal/ in nauthera-server.