email_unverified
Docs version v1 (main)Nauthera is pre-1.0, in a design-partner program
The email second factor cannot be enrolled because the address is not verified (409).
Meaning
Enrolling email as a second factor (/) needs an account
whose address is verified, so codes go to an address the user has shown they read.
Impact
The user cannot choose email as their second factor yet. It is expected for an account created without verification.
Diagnosis
Look the request id up on the Troubleshooting page; the record carries cause
address_unverified. The account's verification state is on its page in the
dashboard.
Mitigation
- As a user: verify your address from the link the sign-in page offers, then enrol, or choose an authenticator app or passkey instead.
Escalation
Escalate when a verified account is refused. Open an issue with the request id and the server version.
Problem code runbooks · Generated from internal/ in nauthera-server.